What can MyNINA Do For Your Business?
Really, the bottom line is that we can help you increase your bottom line.
We build business processes based on your business and help you get time back. Understanding your business, and your pain points, is where it starts.
After a brief conversation, we'll identify a cost effective starting point to help you operate more efficiently and we'll get to work.
Then we measure results. And we guarantee you will see positive results. After we show you how we help, we'll share more solutions and make your business every step of the way.
Built for Small Business, by a Small Business.
Reputation Management
Stop Bad Reviews Before They Go Public
One bad review can cost you dozens of future customers and most unhappy customers go straight to Google without giving you a chance to fix the issue.
With MyNina's reputation management system, you can take control of that process by intercepting feedback first and opening a direct line of communication with your customers. Instead of letting frustration turn into a public complaint, we prompt customers to share their experience privately, giving you the opportunity to resolve issues quickly, recover the relationship, and turn a negative situation into a positive one.
At the same time, satisfied customers are encouraged to share their experiences online, helping you consistently build a strong, trustworthy presence that attracts new business and keeps you ahead of the competition.
Handle routine inquiries
MyNINA's ability to handle routine inquiries is a standout feature that significantly streamlines business operations. This functionality allows you to rest assured that all inquiries to your business are answered and action is being taken.
By leveraging automation and pre-configured responses tailored to your business, MyNINA delivers accurate, consistent, and professional answers in real time freeing you up to focus on high-priority tasks.
How it Works
Our system automatically reaches out to your customers after each interaction with a simple, friendly request for feedback.
✔ Automatically requests feedback after each customer interaction
✔ Directs happy customers to leave public reviews
✔ Routes unhappy customers to private feedback channels
✔ Gives you the chance to resolve issues before they go public
✔ Runs in the background with no extra work required
✔Automatically responds to reviews to boost local SEO and Google Business Profile rankings
✔Builds a strong, consistent online reputation that attracts new customers
Your reviews are on autopilot, so you can protect your reputation, increase positive reviews, and focus on running your business..
Why it Works
Today’s customers expect fast responses and easy ways to share their experiences. By responding quickly and resolving issues before they escalate, you build trust, improve customer satisfaction, and consistently strengthen your online reputation leading to more visibility, more credibility, and more new customers choosing your business.
✔ Catch negative experiences before they become public reviews
✔ Give customers a direct line to you instead of Google
✔ Turn unhappy customers into repeat customers
✔ Build a stronger, more positive online presence.
Schedule Appointments
At the forefront of time management, scheduling is key. With calendar integration, we'll help you maximize your schedule to fit your needs.
From appointments to scheduling time for yourself, appointment scheduling and organization is a key to success in business.
Screen and Route Calls
MyNINA's
capability to screen and route calls is a powerful feature that
optimizes business communication by intelligently filtering out spam or
non-relevant calls and directing important ones to the appropriate
channels.
This functionality leverages advanced AI
algorithms to analyze incoming calls in real time, identifying patterns
associated with spam, robocalls, or irrelevant inquiries—such as
telemarketing pitches or automated solicitations. By blocking or
redirecting these low-value calls, MyNINA prevents them from clogging
phone lines or wasting staff time, ensuring that only legitimate and
relevant inquiries reach your team.
Get more Reviews
Effortlessly engage, convert, and retain customers with our cutting-edge automation tools. Build stronger customer relationships, boost your marketing ROI, and grow your business like never before.
✔ Re-engage existing customers for reviews
✔ Stay on top of review requests
✔ Boost your visibility on Google
✔ Give customers a direct line to you instead of Google
And because we all know that Reviews Matter - this is a must have tool for every business. Protect your reputation on autopilot.
More 5-star reviews. Fewer surprises. Better reputation.
More Reviews - we do the work
You have enough to do - let us get you the best reviews from those hard earned customers. With seamless integration and powerful automation, we'll get your customers to submit POSITIVE REVIEWS
Data Entry and Lead Qualification
MyNINA's
ability to handle data entry tasks and qualify leads is a critical
feature that streamlines administrative processes and boosts sales
efficiency for businesses. This functionality automates the capture,
organization, and processing of customer information from incoming
calls, reducing the need for manual data entry while enhancing the
quality of lead management.
Collects caller information
during interactions, such as name, contact details, or specific
requests, and automatically logs this data into your business’s systems,
such as a CRM or database. A full call recording and transcript are
sent to you by text and email.
Seamless Integrations with Leading Tools
Our platform integrates seamlessly with top tools and software, empowering you to work efficiently.
Industries we work well with...
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