Privacy Policy
Effective Date: 01/01/2025
Welcome to MyNINA.ai (“Website”, “we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services, including our AI receptionist product (“Service”).
1. Information We Collect
We collect the following types of information:
a. Information You Provide to Us
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Contact information such as name, email, phone number, and business name
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Payment and billing information when you subscribe to our services
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Information provided via forms, surveys, or while booking demos or onboarding
b. Automatically Collected Information
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IP address and device identifiers
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Browser type, pages visited, and usage data
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Cookies and similar tracking technologies (see “Cookies” section below)
c. Call & Message Data
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Call recordings, transcriptions, voicemails, and SMS data when using our AI receptionist
2. How We Use Your Information
We use the collected information to:
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Provide and improve our services
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Set up and manage your AI receptionist
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Respond to customer support inquiries
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Send service-related notifications and marketing communications (you may opt-out)
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Ensure security, prevent fraud, and comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
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Service providers or partners who assist us with hosting, analytics, support, or payment processing
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Legal authorities, if required to comply with the law or protect rights and safety
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In the event of a business transfer or acquisition
4. Cookies and Tracking Technologies
We use cookies and similar tools to enhance user experience and track performance. You can control cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security practices to protect your data. However, no system is completely secure—please use caution when sharing personal information online.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data
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Opt out of marketing communications
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Request data portability or restrict data processing
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File a complaint with a data protection authority
To exercise any of these rights, contact us at 866-559-3311
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via our website or email. Continued use of the site after updates indicates acceptance.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: 866-559-3311
MyNINA.ai
Website: https://www.MyNINA.ai