AI Powered Call Center Solutions for Small Business

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AI Powered Receptionist for Your Business - Never Miss A Call Again !

It answers your business phone

Answers questions based on a knowledge base of your business

Collects caller information

Schedules appointments, meetings or call backs - all calendar / CRM integration

Records calls & supplies full transcripts

Emails transcripts & call recording link to your email box

Sends a text to your cell phone with a call summary

Live call transfer

Pre-screen questions

Handles sales, support or both

The possibilities are endless - Try it today with our Free Trial !

No, AI is not going to replace people

AI is not about replacing people; it’s about enhancing what we can do and creating new opportunities. Just like the industrial revolution automated repetitive physical tasks, AI is automating repetitive mental tasks, freeing people to focus on creativity, strategy and interpersonal connections.

Historically, technology has always led to the creation of new industries, roles, and opportunities – and AI is no different. For example, AI assistants like NINA handle routine inquiries so employees can spend more time building relationships, solving complex problems, and innovating in ways machines can’t. AI is a tool, not a replacement.

It Never Takes A Day Off !

What types of businesses use NINA?

All Home Service Companies benefit based on the 24/7 availability, scheduling or live call transfer feature – plus so much more !

Law Firms let AI handle the intake calls and FAQs so you can focus on working with your high paying clients !

Med Spas and Salons are using AI to fill the appointment books while they focus on serving customers all day !

  • Lawn Service 
  • Tree Service
  • Pest Control
  • Property Management
  • HVAC Companies
  • Electricians
  • Plumbing Companies
  • Cleaning Companies
  • Spa’s & Wellness Centers
  • Hair Salons & Barber Shops
  • Nail Salons
  • Massage Therapy Clinics
  • Accountants
  • Medical Practices
  • Chiropractors
  • Fitness Studios & Trainers
  • Nutritionists & Dieticians
  • Real Estate Agencies

What type of business do you have that NINA could work for?

Think about it

Too busy to answer your own phone –

How many potential customers are you losing because of missed calls?

Do you find it hard to keep up with appointment scheduling and cancellations?

How much are missed follow ups costing you in lost revenue?

What would you do with the extra time if routine customer interactions were handled for you?

How much could your business grow if you spent more time on strategy & less time managing phone calls?

Would an AI assistant that never takes a day off improve your customer service?

How much money could you save by automating repetitive tasks like appointment reminders or answering the same questions over and over?

Would your business benefit from the cutting-edge technology that your competitors are adopting?

What if your business could appear larger and more professional with minimal effort?

Business Challenges:

Missed Calls

  • Problem: Does your business lose potential customers or miss urgent inquiries when calls aren’t answered.
  • Solution: An AI receptionist ensures every call is attended to, capturing customer information and addressing inquiries 24/7.

After Hours Calls

  • Problem: Customers often call outside of business hours, especially in emergencies or time-sensitive situations.
  • Solution: AI receptionists provide round-the-clock service, improving customer satisfaction and preventing lost opportunities.

Calls During Family or Personal Time

  • Problem: Small business owners frequently take calls during personal time, leading to burnout and strained work-life balance.
  • Solution: AI handles calls so business owners can focus on family or personal activities without interruptions.

High Call Volume

  • Problem: Businesses struggle to manage a high volume of calls, leading to long wait times and frustrated customers.
  • Solution: AI can handle multiple calls simultaneously, reducing wait times and improving customer experience.

Inconsistent Customer Service

  • Problem: Receptionists may provide inconsistent responses or lack the necessary training to handle all inquiries effectively.
  • Solution: AI provides standardized, accurate, and professional service every time.

Costs of Hiring and Training

  • Problem: Hiring, training, and retaining receptionists is expensive and time-consuming.
  • Solution: An AI receptionist reduces the need for hiring additional staff, cutting costs significantly. Training evolves by learning from previous call interactions.

Mistakes Happen

  • Problem: Mistakes in taking messages, scheduling appointments, or providing mis-information can lead to customer dissatisfaction.
  • Solution: AI minimizes errors by ensuring accurate and reliable communication and AI does not get flustered by difficult customers.

Language Barriers

  • Problem: Language barriers can make it difficult to communicate effectively with diverse customers.
  • Solution: AI can support multiple languages and accents, catering to a broader audience.

Business Growth - Scalability

  • Problem: As businesses grow, human receptionists may struggle to keep up with increased demand and learning new information.
  • Solution: AI scales easily to handle growing call volumes without additional infrastructure.

Limited Availability for Routine Tasks

  • Problem: Receptionists spend a lot of time on repetitive tasks like scheduling, confirming appointments, or answering FAQs.
  • Solution: AI automates these tasks, freeing up time for staff to focus on higher-value work.

Call Screening Challenges

  • Problem: Businesses waste time on spam, robocalls or non-relevant calls.
  • Solution: AI screens calls effectively, answers questions and routes important calls to the right channels.
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